069: Clients with High Expectations

Play Episode 69 Here

A common challenge for SE Practitioners is accommodating clients who have high expectations for the success (or failure) of this work. Too often immediate demands from either the client or practitioner curtails curiosity, participation and permission to engage with a process that necessarily takes time to develop and unfold. In this episode I look at some of the considerations we can hold while accommodating high expectations in our office.

Note: Unfortunately the recoding of this episode included a background buzz that I’m unable to eliminate. This will probably make listening through earbuds or headphones unpleasant. My apologies for that. I’m still learning. I appreciate your patience. – Twig